Lantana Communications Achieves Avaya Connect Platinum Certification

Lantana Communications Achieves Avaya Connect Platinum Certification

We did it again! Lantana Communications has again been named a Platinum-certified Channel Partner by Avaya, a leading global provider of business communications and collaboration solutions and services. The Avaya Connect Platinum certification recognizes that Lantana Communications has met or exceeded Avaya’s highest standard of customer satisfaction and technical certifications.

Earlier this year, Lantana Communications earned the “Partner in Customer Excellence” award in recognition for achieving an average customer’s satisfaction score of 4.4 or higher on a five-point scale. To date, Lantana Communications has held the Platinum status every year, but one, since the program started.

To earn a Platinum-certified status, channel partners must obtain a specific number of certifications throughout their service team. Lantana Communications met over 200% of what Avaya required. Lantana’s Director of Operations, George Kohlhofer, had this to say of of his team’s effort, “We understand that technical expertise is vital and strive every day to be the best at what we do. This over-achievement of technical requirements shows that our team is committed to excellence.”

Avaya Connect certifications help us ensure that customers have a consistent, quality experience from purchase through implementation and ongoing support. We are very pleased that Lantana Communications continues to align with Avaya to provide the expertise to customers which helps us extend our reach and deliver the kinds of complete, end-to-end solutions that meet the challenges businesses and organizations face today.

Karl Soderland
Vice President, U.S. Channels

“Lantana is committed to continuing the achievement of Platinum status every year and remains focused on aligning ourselves with Avaya’s latest product portfolio of unified communications, networking and mobility solutions.” Karl Jackson, General Manager, Lantana Communications.

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