Lantana Communications Sponsors Joe McCorkle at Avaya Evolutions

Lantana Communications Sponsors Joe McCorkle at Avaya Evolutions
Joe McCorkle, Director of IT Voice/UC Service at RealPage, Inc.

As previously announced, Lantana Communications will be a Platinum Sponsor at this year’s Avaya Evolutions Dallas on February 6th. We are pleased to sponsor one of our strategic and very valued customers, Joe McCorkle, for one of the three customer use case sessions offered as part of the day’s action-packed agenda. In these customer case studies, you will hear about how other companies have leveraged real time collaboration, experience management or network solutions to resolve key business challenges.

Joe McCorkle is the Director of IT Voice/UC Service at RealPage, Inc. He has served as architect and manager for all Internal and External Voice and Unified Communications, supporting over 10 Million minutes of voice traffic monthly with UC of over 3 million SIP/UC sessions monthly, and as well as the design of more than 200 thousand numbers. He has experience with Microsoft OCS and Lync 2010 Global Deployments and Avaya Aura Global Deployments.

Joe is a sophisticated IT professional with over 15 years of experience and demonstrated success in managing Voice / UC systems development, design, programming, testing, and support across the globe to boost productivity and efficiency across the organization. He is an innovative strategist with a solid career track of identifying opportunities to streamline operating practices. Joe possesses a well-earned reputation for delivering enhancement and deployment projects on time and under budget, without compromising superiority and accuracy. Joe is an expert in negotiating and managing technology vendors and contracts, as well as reducing Telcom OPEX by 50% during acquisition and growth planning.

Located in Carrollton, Texas, a suburb of Dallas, RealPage, Inc. is a leading provider of on demand (“Software-as-a-Service” or “SaaS”) products and services for the rental housing industry, including more than more than 6,900 customers, to help manage the operations of approximately 6.1 million rental housing units. RealPage offers a broad range of property management solutions enabling property owners and managers to increase revenues and reduce operating costs through higher occupancy, improved pricing methodologies, new sources of revenue from ancillary services, improved collections and more integrated and centralized processes. Learn more about RealPage’s on demand product line.

Lantana Communications has had the pleasure of working with Joe McCorkle on a number of projects in the past three years. At Avaya Evolutions, Joe will be discussing our latest collaboration: how RealPage is leveraging virtualization for faster deployment and cost savings.

With 30% growth per year, RealPage, Inc needed to scale fast and integrate acquisitions in weeks, not months. They were concerned with redundancy and backup, critical elements to their processes. They also understand that virtualizing is imperative in today’s business environment.

In Joe McCorkle’s informative session, you will hear how RealPage overcame internal struggles and technical hurdles in implementing virtualization solutions that still give them room to grow.

Be sure to register for Avaya Evolutions, and join us for Joe McCorkle’s case study session as he discusses Virtualizing Communication Manager for Scalability and Rapid Deployment.

2 Comments
  1. Gold Price

    Well-Designed Mobile Apps, Self-Service Can Limit Demands on Contact Centers Despite the boom in multichannel choices customers have today for contact the companies with which they do business, they generally still prefer a voice call with a live agent. This doesn’t mean, however, that they don’t highly value well-designed self-service channels, or that they don’t welcome proactive outbound contacts from service providers.

  2. Jack Allen

    Voxware’s Cloud VMS Selected by Wagner SprayTech Voxware, a company that provides voice solutions, recently announced that its Cloud Voice Management Suite (Cloud VMS) has been selected by Wagner SprayTech, a provider of commercial painting and industrial fine finishing solutions, to further improve Wagner’s productivity, shipping times and overall customer experience.

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