Avaya Cloud Office

Call, Chat, Meet & Collaborate

Business Phone Systems in the Cloud

Call 1 (800) 659-3361

Driving revenue, delighting your customers, ensuring your people are productive. Avaya Cloud Office can fundamentally enhance the way your business communicates with customers, partners and across your organization by simplifying the way you call, chat, meet and collaborate. Avaya Cloud Office places you, and all your users, in control of their communications, and delivers a unified communications experience that’s intuitive to use and accessible from a phone, a browser or any mobile device. From a single interface you’ll chat with colleagues, make and receive calls, plan and join meetings, collaborate with screen sharing and video and keep your teams on-task with file sharing, task management and virtual team rooms that let everyone share and stay up-to-date.

Features & Functionality

A Solution For All Of Your Needs

Texting for Business

Texting (SMS) may be the most common way today to engage with someone else. But texting from your personal account may not be appropriate or optimal. It requires sharing your personal number with business contacts and makes it difficult to keep all your business communications in one stream. With Avaya Cloud Office, you get the same experience you’re used to, but all from within your Avaya solution. No mixing up contacts or worrying about personal verses business communications – each kind of contact stays within its domain. And Avaya Cloud Office supports Multimedia Messaging Service (MMS) allowing you to send and receive images, videos and other multimedia content.

One Number Does It All

With Avaya Cloud Office, one number does it all – voice, FAX, texting and multimedia messages all come to your single number – easy to manage, easy to control, and easy to see at a glance. And you’ll always know what’s going on even if you can’t pick up, through instant notifications for voice and FAX messages via email, SMS or the Avaya Cloud Office app.

Secure, Reliable Communications for your Critical Business Needs

The Avaya Cloud Office’s platform ensures you receive the security, reliability and coverage you need to move your business forward. Enterprise-grade capabilities like multiple, globally distributed data centers, enterprise single sign-on, and flexible role and permissions for administrators ensure your critical business communications remain secure and available when you need them.

Integrations that Make Sense for the Way you Work

You rely on a variety of different tools to get your work done every day: desktop apps, workflow automation, and customer relationship management from such vendors as Google, Salesforce, Oracle and Microsoft. With Avaya Cloud Office, you can integrate those apps with your communications, creating a seamless experience that eliminates the need to switch between applications. Simple, intuitive and fast. It let’s you get more done.

Understand your Communications. Understand your Business

Take the guess work out of understanding how communications work at your business. Avaya Cloud Office comes complete with an up-to-the-hour advanced call management system and analytics. Use the built-in reports or create your own dashboards with over 30 Key Performance Indicators (KPIs). You’ll understand such metrics as your utilization, missed calls, time to answer, refused calls, meeting frequency, and system Quality of Service (QoS).

Easy As

1

Speak to an expert.

We will setup a custom audit to evaluate your environoment

2

Design

We will help you design a solution that best meets your needs.

3

Recommend Best Solution

Because we are vendor neutral, we will then review the best possible option for your business.

Request Free Audit at 1 (800) 659-3361

Testimonials

WHAT OUR CUSTOMERS ARE SAYING

5/5
Whew! Telecom can really be the pits, right?! Well, not when you call Lantana Communications. They have a friendly staff that definitely guides you along your telecommunications way. Give them a call today!
Lindsey H
IT Manager
5/5
They have very knowledgeable technicians and as a company Lantana has met and exceeded my expectations
Dustin W.
IT Director
5/5
Fair prices and great customer service. There's really not much else to say.
Mike Stuart
Municipality Procurement Manager

Personal Service

We strive to make shopping easy with our warm customer service and user-friendly experience.

Competitive Price

All of our solutions are competitively priced to help you meet any budget.

Flexible Timelines

We can work in accordance with your timeline.

Ft. Worth Office
1321 Markum Gate Way,
Suite 200
Ft Worth, TX 76126
1 (800) 659-3361 (Sales)
1 (866) 553-2034 (Service)

East Texas Office
1200 Highway 110,
North Suite D
Whitehouse, TX 75791
(903) 839-9112 (Sales)
1 (866) 553-2034 (Service)

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